Accessibility for Ontarians with Disabilities Act (AODA)
The purpose of the AODA is to achieve a fully accessible Ontario by 2025. The AODA provides standards for:
- customer service
- built environment
- integrated standard which includes:
- additional general requirements
- information and communication
The Municipality is required to develop policies on these standards as well as multi-year accessibility plan.
If you have any questions or comments on our accessibility services, progams or facilities please contact us by phone, email or fill out a feedback form.
If you require an accessible format please fill out the Request for Information and Communications Form or contact Norma Bryant at 519-785-0560 ext. 221