Accessibility for Ontarians with Disabilities Act (AODA)

The purpose of the AODA is to achieve a fully accessible Ontario by 2025.  The AODA provides standards for:

  • customer service
  • built environment
  • integrated standard which includes:
    • additional general requirements
    • transportation
    • information and communication
    • employment

The Municipality is required to develop policies on these standards as well as multi-year accessibility plan.

If you have any questions or comments on our accessibility services, progams or facilities please contact us by phone, email or fill out a feedback form.

If you require an accessible format please fill out the Request for Information and Communications Form or contact Norma Bryant at 519-785-0560 ext. 221